| Status |
Set Status offers |
Pick Tasks |
Moves to |
| Created |
Ready to Pick, On Hold |
Editable; Save Progress and Confirm Pick & Pack |
Picking (first saved pick), Packed, Ready to Pick, On Hold |
| Ready to Pick |
Created, On Hold |
Editable; Save Progress and Confirm Pick & Pack |
Picking (first saved pick), Packed, Created, On Hold |
| Picking |
Created, Ready to Pick, On Hold |
Editable; Save Progress and Confirm Pick & Pack |
Packed (plus a Created backorder if short), Created (clears picks; also when a save leaves every line at 0), Ready to Pick, On Hold |
| On Hold |
Created, Ready to Pick |
Editable; Save Progress; Confirm Pick & Pack disabled |
Picking (saved pick), Created (clears picks), Ready to Pick |
| Packed |
Hidden; Download Packing Slip takes its place |
Visible but disabled |
Nothing here; add the order to a shipment from Shipments |
| Assigned, Delivered, Cancelled |
Hidden; Download Packing Slip when the order was packed |
Disabled |
Nothing |
Notes can be edited at every status. An order whose status Omni does not recognise shows the badge Unknown and offers no actions.
| Badge |
Meaning |
| Not Picked |
Picked is 0 |
| A fraction such as 3/5 |
Picked is above 0 but below the quantity |
| Fully Picked |
Picked equals the quantity |
| Action |
Where |
Permission |
| View the list and an order |
Sidebar, list, detail tabs |
Picking Packing: Read |
| Download Packing Slip |
Order header, once the order is packed |
Picking Packing: Read |
| See the Shipments tab |
Order page |
Shipments: Read; otherwise the tab says No Access to Shipments |
| Open the sales order from an order |
Sales Order ID link, header link |
Sales order read permission; otherwise plain text |
| Set Status, Put on Hold |
Order header |
Picking Packing: Update |
| Enter Picked values, asset numbers, Save Progress, Confirm Pick & Pack |
Pick Tasks tab |
Picking Packing: Update |
| Edit notes |
Details tab |
Picking Packing: Update |
Search fulfillment orders… matches the fulfillment order number, the sales order number and the company name. Every word must match. The status chips combine with each other and with the search. The list opens with the most recently created orders first; click Fulfillment Order ID, Sales Order ID, Company, Status, Destination or Created to sort by that column, and click again to reverse. On the Items tab every heading sorts, and Status sorts in lifecycle order. Dates show as MM/DD/YYYY, the Shipments tab adds the time, and a missing value shows as a dash.
| Dialog |
Text |
Buttons |
| Put On Hold? |
Notes field with the placeholder Why is this order being paused? |
Cancel, Put on Hold (reads Putting on hold… while working) |
| Enter Asset Number |
Add asset numbers to pick products. Shows the product, an Asset Number field and Add Asset Number. |
Cancel, Pick [tags]/[quantity] |
| Confirm Pick & Pack |
Enter packing slip information. Fields Number of Packages (required, at least 1) and Packing Notes. |
Cancel, Confirm Pick & Pack (reads Packing… while working) |
| Some Items Were Not Fully Picked |
[n] of [total] line items were not fully picked. A new FO backorder has been created [backorder number], with a copy icon and a table of the short lines. |
Okay |
| Cannot Ship Partial |
[sales order] is set to Ship Complete, so it can’t be shipped partially. [n] of [total] line items are not fully picked. Pick and pack all items in full to confirm this fulfillment order. |
Back to Pick Tasks |
| Pick Progress Was Reset |
Picked quantities on [order] were cleared by another user. Your changes were not saved. |
Okay |
| Can’t Change Status |
[order] has already been packed, so its status can’t be changed manually. |
Okay |
| Toast |
When |
| Progress saved |
After Save Progress |
| [order] returned to Created. No items picked. |
After a save that leaves every line at 0 on an order that had picks |
| Fulfillment order packed |
After Confirm Pick & Pack, back on the list |
| Backorder FO created, with a View button |
After a short pack, next to Fulfillment order packed |
| Copied [backorder number] |
After the copy icon in Some Items Were Not Fully Picked |
| The backorder is not ready yet. Try again in a moment. |
View was clicked before the backorder could be opened |
| Packing slip could not be downloaded. Use Download Packing Slip on the fulfillment order to try again. |
The automatic download after a pack failed; the order is packed all the same |
There is no toast after Set Status, Put on Hold, saving notes or Download Packing Slip; the badge, the card or your browser’s download shows the result.
| Message |
Where |
| Could not save progress. Please try again. |
Toast after Save Progress |
| Could not pack the order. Please try again. |
In the Confirm Pick & Pack dialog |
| Could not put the order on hold. Try again. |
In the Put On Hold? dialog |
| Could not save the notes. Please try again. |
Under the Notes field |
| Could not change the status. Please try again. |
Toast after Set Status |
| Download failed. Please try again. |
Toast after Download Packing Slip |
| Failed to load shipments. |
Toast when the Shipments tab cannot load |
| You don’t have permission to do that. |
Toast when your account is not allowed to do this |
| Something went wrong on our side. Please try again. |
Toast when Omni hits a problem on its side |
| Could not copy to the clipboard. |
Toast after the copy icon |
| Could not open the fulfillment order. |
Toast when a backorder link cannot be followed |
| [value] is already added to this line. |
In Enter Asset Number, for a repeated number |
| This line takes at most [quantity]. |
In Enter Asset Number, once the tags reach the quantity |
When Omni gives a specific reason for refusing an action, that text is shown instead of the generic message.
| Where |
Text |
| List |
No fulfillment orders found. Try adjusting your search or filter criteria |
| Items tab |
No line items. This fulfillment order has no line items |
| Pick Tasks search |
No items found. Try adjusting your search |
| Notes card |
No notes yet. |
| Shipments tab, no shipment |
No Shipments Created. Create a shipment for this fulfillment order. |
| Shipments tab, no permission |
No Access to Shipments. You don’t have permission to view shipments. |
| Shipments tab, load error |
Couldn’t Load Shipments. Something went wrong loading this order’s shipments. Please try again. With a Retry button. |