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Edit a shipping charge and tracking numbers

The Shipping Charge and Tracking cells on the Fulfillment Orders tab are editable in place while the shipment is still moving. Each change saves on its own; there is no Save button and no toast.

Steps

Section titled “Steps”
  1. Open the shipment and click the Fulfillment Orders tab.
  2. Click the Shipping Charge box on an Assigned row and type the new amount in US dollars. A blank box saves as 0.
  3. Press Enter or click away. The value is saved and shown with two decimals.
  4. Click the Tracking button on the row. It reads + Tracking when there are no numbers yet, or the count followed by Tracking.
  5. In Tracking Numbers, type a number in Enter tracking number and click Add (or press Enter). Click the cross on a number to remove it. Each add or remove saves at once.
  6. Press Escape or click outside to close. The button shows the new count.
Edit a shipping charge and tracking numbers1 / 11
Step 1: In the sidebar, open Fulfillment.

1In the sidebar, open Fulfillment.

Step 2: Choose Shipments.

2Choose Shipments.

Step 3: Open the shipment.

3Open the shipment.

Step 4: Open the Fulfillment Orders tab.

4Open the Fulfillment Orders tab.

Step 5: Type a new Shipping Charge on an Assigned line.

5Type a new Shipping Charge on an Assigned line.

Step 6: Press Enter or click away to save. There is no toast.

6Press Enter or click away to save. There is no toast.

Step 7: Click the Tracking button on the line.

7Click the Tracking button on the line.

Step 8: Type a tracking number.

8Type a tracking number.

Step 9: Click Add. The number is saved at once.

9Click Add. The number is saved at once.

Step 10: Press Escape to close. The button now shows the new count.

10Press Escape to close. The button now shows the new count.

Step 11: The new charge is saved and the Tracking button shows the updated count.

11The new charge is saved and the Tracking button shows the updated count.

Watch this as a video (edit a shipping charge and tracking numbers)

What happens next

Section titled “What happens next”

Nothing else changes; the row shows the new charge or count. If a charge cannot be saved, a toast shows the reason or Could not update the shipment. Please try again., and the box goes back to the saved value. A failed tracking change shows the same kind of toast.

In the tracking popover, an entry is refused with [number] is already added., Tracking numbers can be up to 50 characters. or A fulfillment order can hold up to 100 tracking numbers.

On a Delivered row the charge is shown as text, on a Removed row as a dash. On a finished shipment, or without the update permission, the tracking popover lists the numbers without an input, or shows a dash when there are none.

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