| Status |
Header actions |
Assigned order rows |
Shipping charge |
Tracking (carriers other than AWM Fulfillment) |
Moves to |
| Pending |
Cancel Shipment, Mark as In Transit |
Remove; no Deliver button |
Editable on Assigned rows |
Editable |
In Transit; Cancelled (cancel, or remove the last order) |
| In Transit |
Cancel Shipment, Mark as Delayed |
Remove and Deliver |
Editable on Assigned rows; text on Delivered rows |
Editable on rows that are not Removed |
Delayed; Delivered (all delivered); Partially Delivered (delivered plus removed or cancelled); Cancelled |
| Delayed |
Cancel Shipment, Mark as In Transit |
Remove and Deliver |
Same as In Transit |
Same as In Transit |
In Transit; Delivered; Partially Delivered; Cancelled |
| Delivered |
None |
None |
Text |
View only |
Final |
| Partially Delivered |
None |
None |
Text, or a dash on Removed rows |
View only |
Final |
| Cancelled |
None |
None |
Dash |
View only |
Final |
While any order on the shipment is still Assigned, the status does not settle. Once none is: nothing delivered means Cancelled, everything delivered means Delivered, and a mix of delivered and removed means Partially Delivered.
| Line status |
Meaning |
Badge |
| Assigned |
On the shipment, not yet delivered |
No badge is shown |
| Delivered |
Arrived; its charge is locked |
Delivered |
| Removed |
Taken off the shipment or cancelled with it; back to Packed |
Removed |
| Carrier |
Driver |
Tracking numbers |
| AWM Fulfillment |
Yes |
No |
| UPS, FedEx, USPS, DHL Express, Other |
No |
Yes, per order |
| Permission |
Allows |
| Shipments: Read |
The Shipments list and shipment pages, and the Shipments tab of a fulfillment order |
| Shipments: Create |
Create Shipment and the New Shipment page |
| Shipments: Update |
Header actions, Remove, Deliver, shipping charge and tracking edits |
| Sales order read permission |
Sales order links and status badges in Related Records; otherwise plain text |
| Supply point read permission |
Supply Point links in Destinations, the Fulfillment Orders table and the New Shipment editor; otherwise plain text |
| Picking Packing: Read |
Fulfillment order links; otherwise plain text |
| Action |
Dialog |
Confirm button |
Toast |
| Create Shipment |
Create Shipment?: [orders] will be marked as Assigned. They will not be available to be assigned to other shipments. |
Create Shipment |
Shipment [number] created |
| Mark as In Transit (Pending) |
Mark As In Transit?: [shipment] will be marked In Transit. Fields Departed Date and Departed Time. |
Mark as In Transit |
Shipment marked as in transit |
| Mark as Delayed |
Mark As Delayed?: [shipment] will be marked Delayed. |
Mark as Delayed |
Shipment marked as delayed |
| Mark as In Transit (Delayed) |
Mark As In Transit?: [shipment] will be marked In Transit. |
Mark as In Transit |
Shipment marked as in transit |
| Cancel Shipment |
Cancel Shipment?: [shipment] will be cancelled. Fulfillment orders not yet delivered will return to Packed and become available to add to a new shipment. They stay listed on this shipment as Removed. With a delivered order: Delivered fulfillment orders stay delivered, so [shipment] will end Partially Delivered. |
Cancel Shipment (Keep Shipment backs out) |
Shipment cancelled |
| Remove |
Remove Fulfillment Order?: [order] will be removed from [shipment]. [order] will return to Packed and become available to add to a new shipment. |
Remove (Keep Fulfillment Order backs out) |
Fulfillment order removed |
| Remove the last order |
Remove Last Fulfillment Order?: [order] is the last Fulfillment Order on [shipment]. Removing it will cancel [shipment]. [order] will return to Packed and become available to add to a new shipment. |
Remove & Cancel Shipment |
Fulfillment order removed. [shipment] cancelled. |
| Deliver |
Confirm Delivery?: [order] will be marked Delivered. This will generate an invoice for [sales order] and can’t be undone. Fields Delivered Date and Delivered Time. |
Confirm Delivery |
Fulfillment order delivered |
| Leave New Shipment with changes |
Leave without saving changes?: You’ve made changes to this shipment that haven’t been saved. Continuing will discard those changes and leave this page. |
Discard & Continue (Stay on This Page backs out) |
None |
Shipping charge and tracking edits show no toast on success.
| Where |
Message |
| New Shipment |
Expected Delivery is required |
| New Shipment |
Enter a valid Expected Delivery date. |
| New Shipment |
Expected Delivery time is required |
| New Shipment |
That time doesn’t exist on this date in your time zone. |
| New Shipment |
Driver can be up to 100 characters. |
| New Shipment |
Shipping Notes can be up to 2000 characters. |
| New Shipment |
A shipment can hold up to 250 fulfillment orders. |
| Mark As In Transit? |
Enter the departed date and time. |
| Mark As In Transit? |
That departed date and time doesn’t exist in your time zone. |
| Mark As In Transit? |
Departed time can’t be in the future. |
| Confirm Delivery? |
Enter the delivered date and time. |
| Confirm Delivery? |
That delivered date and time doesn’t exist in your time zone. |
| Confirm Delivery? |
Delivered time can’t be in the future. |
| Confirm Delivery? |
Delivered time can’t be earlier than the departure. |
| Tracking Numbers |
[number] is already added. |
| Tracking Numbers |
Tracking numbers can be up to 50 characters. |
| Tracking Numbers |
A fulfillment order can hold up to 100 tracking numbers. |
| Where |
Message |
| New Shipment, orders refused |
These fulfillment orders can’t be shipped. Remove them and submit again. Each order is listed with its sales order and one of: Not packed, Not found, Cancelled, Already on [shipment], Already on another shipment. |
| New Shipment, already created |
Every fulfillment order is already on [shipment]. That’s most likely an earlier submit. With a View [shipment] link. |
| New Shipment, connection lost |
We couldn’t confirm whether the shipment was created. It’s safe to submit again: if it was, you’ll be pointed to it. |
| New Shipment, other refusal |
The reason given, or Could not create the shipment. Please try again. |
| Add Fulfillment Order dialog |
Couldn’t load fulfillment orders. |
| Header and row actions, charge and tracking |
The reason given, or Could not update the shipment. Please try again. |
When a shipment has changed since you opened it and the action no longer applies, the dialog closes and the reason appears as a toast.
| Where |
Text |
| Shipments list |
No shipments found. Try adjusting your search or filter criteria |
| New Shipment, no orders yet |
No Fulfillment Orders, with the button Add Fulfillment Order to Shipment |
| New Shipment or Add dialog, search miss |
No Fulfillment Orders Found. Try adjusting your search |
- You enter every date and time in your own time zone, and Omni shows them back in your time zone as MM/DD/YYYY with the time as h:mm AM or PM where a time is shown.
- Omni stores the exact moment, so colleagues in another time zone see the same moment in their local time.
- A time that your time zone skips at a daylight-saving change is refused rather than shifted; choose another time.
- Expected Delivery accepts a date and time that have already passed, including the defaults of today and now.
- Departed and delivered times cannot be in the future, and a delivered time cannot be before the departure.
- Expected Delivery always shows the planned date. A delivered or partially delivered shipment shows its delivery date in green with a check mark in the Delivered column of the list, on its card and in Delivered on the Details tab.
Search Shipments… matches the shipment number, driver, fulfillment order number, sales order number, company and supply point name, but not the carrier. The status chips combine with each other and with the search. The list opens with the most recently created shipments first; every column heading except Delivered sorts it, and the sort, chips and search are kept in the page address. On a shipment’s Fulfillment Orders tab, every heading sorts except Shipping Charge, Tracking and Actions.